ATC Alaska is owned and operated in Anchorage, Alaska. Current lead time for delivery of ATC orders is 6-8 weeks.
ATC Alaska warrants every All Terrain Cover that we make to be free of manufacturer defects. Should you have a warranty issue, return the ATC to us and we will repair it if possible or replace all valid warranty items. A $25 service fee shall be submitted with each warranty repair. If the repair is found to be due to manufacturer defect the $25 service fee will be waived.
Normal wear and tear, modifications, negligence, alterations, burning, damage and use for a purpose other than for which it was designed, are not covered under ATC Alaska warranty. However, we do repair items for a reasonable fee, if they have been determined to not be covered. If this is the case, you will be notified of the amount before any action is taken.
Contact firstname.lastname@example.org for all warranty related questions.
ATC Alaska will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange, mail out your item within 21 days from the receipt of original order. The customer is responsible for shipping charges on returned or exchanged items. Items cannot be returned or exchanged after 21 days from the receipt of original order. Refunds only cover the original purchaser.